New RIC Website - FAQs

Since the launch of the new website, Web Communications has been receiving feedback about some difficulties users may be experiencing when accessing it.

We have compiled a list of answers to frequently asked questions to help you adjust to the new web environment.

New Website Frequently Asked Questions

Our new website address is now https://www.ric.edu. The difference from the old website is that http has changed to https. This means that our new website is secure. Secure connections are becoming the standard for all websites.  A secure website provides improved security and helps our rankings with Google. It also provides a level of confidence for our users that our website can be trusted.

The most important thing is to use https instead of http as the prefix in your browser when accessing the RIC website.

We also recommend that you use the search feature in the new website to locate the information that you may have saved as bookmarks or favorites. Once you locate the new page, copy the new link address and modify your bookmarks or favorites settings.  If you need help with this, you can reach out to staff in Web Communications who can guide you through this process.

MyRIC and Webmail can now be found in the footer (bottom) of each webpage. MyRIC can also be found under the main navigation item for Admissions & Financial Aid.

In developing the new website, the main navigation has been changed in order to provide information that focuses on prospective students and their families. We still have information for our campus community throughout the website. We also have a dedicated audience navigation that is accessible through the “Information For” pull-down menu in the top right corner of the website.

There are two major reasons for missing information. The first is that the content that was on the old website was outdated and we did not bring over outdated information. The second reason is that we may have missed the information altogether. If that is the case, let us know and we will retrieve the content and post it on the current website.

On the new website, information in the faculty and staff directory is now being imported from PeopleSoft. Your name, position, department, phone, email and office location comes from PeopleSoft. If there is a problem with this information, please submit the profile edit request form. Human Resources is responsible for this information and will be processing these requests.