Information Technology Services

Male student on an HP laptop in a classroom
What We Do

The department of Information Technology Services (ITS) is responsible for the support of academics and administrative functions including planning, management and direction of technology initiatives at Rhode Island College.

Contact Information

The Rhode Island College ITS department provides the campus community information technology services including student systems, wired and wireless networks, telephones, event management systems, cyber security systems, email, classroom and lab services, learning management systems, lecture capture, training, and many other technology related services.

Staff

Offices within Information Technology Services

Two happy female students working on one laptop

Management Information Services

Management Information Services is responsible for providing technical support for all administrative functions at Rhode Island College.

Two female students sitting side by side in a computer lab

User Support Services

User Support Services (USS) is responsible for all end user client devices, training, the college LMS (Blackboard), academic computing including walk-in labs and instructional classrooms, and the college Helpdesk.

Wires

Network and Telecommunications

Network and Telecommunications is responsible for the maintenance of the data and voice infrastructure on the Rhode Island College campus.

RIC students working at a laptop

Information Security

It is the responsibility of Information Security to ensure the security and confidentiality of covered information; protect against anticipated threats or hazards to the security and integrity of such information; and protect against unauthorized access or use of such information.