NOTICE : Nov. 28 - Holiday office and power outage closures. Click for details.

Help Center

The Help Center is a single point of contact for information and assistance with classroom, desktop, network and telephone technologies. The Help Center also provides audio visual service and support for the campus. To report problems with classroom and desktop equipment, telephones, Internet connectivity, etc., or to ask questions about technology on campus, call the Help Center at 456-8803 (on campus, Ext 8803) , email helpdesk@ric.edu, or online at https://myworkorders.ric.edu.

The Help Center is located in Room 113 in Gaige Hall. The hours of operation are:

Spring and Fall Semester Hours:

Monday - Thursday 7:30am - 8:00pm
Friday 7:30am - 5:00pm
Saturday 8:00am - 2:00pm
Sunday Closed

Summer Semester Hours:

Monday - Friday 8:00am - 5:00pm
Saturday Closed
Sunday Closed

Non-Semester Hours:

Monday - Friday 8:00am - 5:00pm
Saturday Closed
Sunday Closed

Help is also available in the walk-in computing labs in Horace Mann Technology Center and Whipple 102. The walk-in labs are open daily, nights and weekends. They are monitored by student staff who will provide support for lab hardware and offer limited assistance with application software.

Description of the campus walk-in facilities hours of operation

 

Page last updated: October 18, 2012